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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
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I started a new software upgrade this afternoon i think

Customer Question

I started a new software upgrade this afternoon i think 11.0.1
JA: What's the make/model of your device? How old is it?
Customer: and my phone is stuck on blinking apple logo
JA: How long has this been going on? What troubleshooting have you tried?
Customer: iphone6
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Smartphones
Expert:  Viet-Smartphone Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Have you tried to install the iTunes on a computer, then connect your iPhone to the computer and use the iTunes program in order to restore / fix the iPhone?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet-Smartphone Tech replied 1 month ago.

What's the make / model of your computer, if you have?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,