Smartphone Questions? Ask A Smartphone Technician for Answers
Hi there and welcome
Can you please hold the home and power buttons on the iPhone for about 10 seconds until you see the apple logo then release.
Let the phone restart and tell me please if this now stops it.
Let me know the results please
Ok, this solves the problem in most cases but in the event it continues, I have marked this question to never close, so id the problem occurs, let me know here, this is no problem
If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
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Can you please go to settings, general, reset, reset all settings.
Once done, tell me if it then returns please.
ok, it has requested you update to the new IOS, this can be the cause of the issue, please do this.
You're welcome and let me know please
ok, do the following please
Tell me if this stops it please.