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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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Can you ring me on 0456977707, for help to get into my

Customer Question

hi can you ring me on(###) ###-#### for help to get into my iphone 6 xos its locked me out and i carnt get back into it it says its disabled
JA: What's the make/model of your device? How old is it?
Customer: its an apple iphone 6 i carnt log into my iturne coz my grandaughter changed my password so that means i need to take to someone how do i get my iphone 6 s plus sorry from disabled
JA: How long has this been going on? What troubleshooting have you tried?
Customer: tried all past words on my iphone6 plus and and finger print 5 times ans it went to iphone is disabled
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: just to guide me through to open my iphone and iturnes new password ***** have to make a new account with you
Submitted: 3 months ago.
Category: Smartphones
Expert:  Samuel White replied 3 months ago.

I am Samuel and I can help. Give me a minute to review things please.

Expert:  Samuel White replied 3 months ago.

Is it asking for a passcode?