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Ask Louie Your Own Question

Louie
Louie, Technician
Category: Smartphones
Satisfied Customers: 11437
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Locate my lost Verizon phn #4093773293 Vickie hooks,

Customer Question

locate my lost Verizon phn #4093773293 Vickie hooks
JA: What's the make/model of your device? How old is it?
Customer: galalaxyS4 9months
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 24 hrs none
JA: Anything else you want the phone expert to know before I connect you?
Customer: yes please do not wipe or factory reset has photos of son who has passed those pics can not be replaced
Submitted: 1 month ago.
Category: Smartphones
Expert:  Louie replied 1 month ago.

Hi Vickie and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, have you previously installed any phone locator app?

Customer: replied 1 month ago.
not recently
Expert:  Louie replied 1 month ago.

Immediately when bought / new, did you avail of the Premium Verizon Support & Protection that included Total Mobile Protection ?

Expert:  Louie replied 1 month ago.

Let's try something else.

Please click HERE. Sign in with your Google Account.

If you have more than one device, click the arrow next to the device name to select a different device.

Android Device Manager will show you the approximate location of the device selected; i.e. if the S4's location access is turned On.