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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 370
Experience:  Experience in supporting and using smartphones.
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I want to connect again my smatphone Blacberry to internet

Customer Question

I want to connect again my smatphone Blacberry to internet with TELUS company;I forgot my password ***** Blackberry,Can you tell me again my passaword ? My e-mail is [email protected],com
JA: What's the make/model of your device? How old is it?
Customer: 4 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: nothing was wrong;until now I use it for back-up for some informations.As my other cellphone has been lost,I would libe to reconnect my blackberry to internet with Telus
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: Telus telle me that if I reconnet my blackberry to Internet,yhe risk is that all the informations stocked in my Blackberry can be lost for ever,Is it true ? The risk to loose theses informations (adresses,Notes,...) seem very big.Is-it so ?
Submitted: 3 months ago.
Category: Smartphones
Expert:  Samuel White replied 3 months ago.

Hello I am Samuel I will help you.

Expert:  Samuel White replied 3 months ago.

I just sent you an email with a link to reset your password.

Expert:  Samuel White replied 3 months ago.

Did you receive the reset link?