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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
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It keeps telling me that iTunes can not process purchases at

Customer Question

It keeps telling me that iTunes can not process purchases at this time
JA: What's the make/model of your device? How old is it?
Customer: iPhone 6
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Less than a year old
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: Started last night
Submitted: 1 month ago.
Category: Smartphones
Expert:  Samuel White replied 1 month ago.

I am Samuel and I can help. Did you try and remove and then re add bank card information?

Customer: replied 1 month ago.
Expert:  Samuel White replied 1 month ago.

I can check into this for you. Is your card a gift card, credit card or debit card with logo?

Customer: replied 1 month ago.
Credit card
Expert:  Samuel White replied 1 month ago.

I need information for you please except a private option to go forward.