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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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Help, help help! I installed iOS10 because I thought was

Customer Question

Help, help help! I installed iOS10 because I thought was something I should do. I got onto my network and it is asking me for my password. I have NO idea what it is! Can you help me?
Submitted: 4 months ago.
Category: Smartphones
Expert:  Viet-Smartphone Tech replied 4 months ago.

Hi,

I'm sorry about the issue. Is the computer asking for the Wi-Fi / wireless password?

What is the model of your Internet modem/router device?

Do you have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?

Please reply at the box below. Thank you.

Expert:  Viet-Smartphone Tech replied 4 months ago.

What's the model of your device?

Is it asking for the Wi-Fi / wireless password ***** the Apple ID account password, etc.?

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,