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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
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My z3 is hard locked can you assist how to unlocked? my z3

Customer Question

Hey Richard my z3 is hard locked can you assist how to unlocked?
JA: What's the make/model of your device? How old is it?
Customer: Hey Pearl my z3 is hard locked can you assist how to unlocked?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i just bought it from a friend he said that he forget the passcode
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: no just that because i didn't use Orange provider
Submitted: 2 months ago.
Category: Smartphones
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you tell me please the exact message you are seeing on the screen?

Thank you