Hi, this is a problem that should have resolved itself within minutes. But 4 days, that means there is a problem with the phone.
Have you tried turning off the phone and then restarting it? If so, you will need to take that phone to a store that sells or fixes them because usually this is a memory IC that has failed. Whats happening, is that the device cant continue running the program that makes it operate correctly, this happens when a memry location in the that IC(chip) fails, it just gets stuck. Since it is so new, and if its just under 1 year old, they will fix this for free;-)
I wish I had better news for you , I really do.
In any case, I will stick with you until this is complete.
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