How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Terry Parker Your Own Question

Terry Parker
Terry Parker, Smartphone Technician
Category: Smartphones
Satisfied Customers: 64
Experience:  Device Technician at Batteries Plus Bulbs
94245276
Type Your Smartphones Question Here...
Terry Parker is online now
A new question is answered every 9 seconds

How do I unlock my Sprint phone so I can use Tmobile sim

Customer Question

How do I unlock my Sprint phone so I can use Tmobile sim card? Sprint provided me an unlocked code which seems useless.
Submitted: 2 months ago.
Category: Smartphones
Customer: replied 2 months ago.
My Sprint phone is a Samsung Galaxy S5.
Expert:  Samuel White replied 2 months ago.

Hello I am Samuel and I can help you. Honestly the unlock code means very little. Technically, it's possible to use a Sprint phone on T-Mobile if your device is LTE-capable or an iPhone. Some handsets sold by Sprint are marked as 'global' phones, meaning they are also have room for a SIM card despite running on Sprint's CDMA network, and have dual CDMA/GSM capability. In order to activate them you take it to a store and get a sim card and service. Most of the time the phone requires a "flash" which removes Sprints programming and replaces it with T-mobiles.

Expert:  Samuel White replied 2 months ago.

Kindly rate my service 5 stars at the top of your question page if my answer helped so I am rewarded for my time.

Otherwise please reply back if you need further assistance. Thank you, Samuel

Expert:  Samuel White replied 2 months ago.

Is there any other help you need? If not please rate so I can close this request! Thanks so much!

Expert:  Terry Parker replied 2 months ago.

Hi,

My name is ***** ***** I will be your device repair technician for the day. Your phone can be unlocked as long as you know what provider can change it too. There are programs that you can unlock your phone to a certain carrier as long as it gsm or cdma. I would personally just try to unlock it yourself with the help of online programs which cost no more than $30. let me know if this works.