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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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Need help with an iPad that has a password we can't Remember

Customer Question

Hi need help with an iPad that has a password ***** can't Remember so it's locked we can't reopen can u please help how to restart without password
Submitted: 5 months ago.
Category: Smartphones
Expert:  Richard replied 5 months ago.

Hi there and welcome

can you tell me the exact message you see on the iPad please?

Customer: replied 5 months ago.
Ok I actually handed it as a gift to someone it was used already they said they want it and I think they tried to open it but to no effect it keeps asking for password
Expert:  Richard replied 5 months ago.

can you tell me the exact message you see on the iPad please?