I'm sorry about the issue. On your iPhone, please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit.
, then go to Settings -> General -> Reset -> Reset network settings, and confirm reset, then wait a bit until it has restarted
, then go to Settings -> Wi-Fi, then connect to your wi-fi/wireless network name and check.
- If there is still any issue, please let me know the model of your internet modem / router device.
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- If needed, please disconnect the power cord(s) from your internet modem / router device(s) for a few minutes, then re-connect. Then try the above steps on the iPhone again.
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