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Josh
Josh, Technician
Category: Smartphones
Satisfied Customers: 16046
Experience:  Smartphone support
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I have had my Apple iPhone 5c for over two years. This

Customer Question

I have had my Apple iPhone 5c for over two years. This morning it switched to the Activation Lock page; however I do not know my Apple Id or password. How do I get my phone working again?
Submitted: 2 months ago.
Category: Smartphones
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

You can find your Apple ID and reset your password ***** their online tools.

To find your Apple ID, click here: https://iforgot.apple.com/password/verify/appleid#!&section=appleid

Follow the prompts to find your Apple ID

To reset your password, click here: https://iforgot.apple.com/password/verify/appleid#!

Follow the prompts to reset your password.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 2 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.