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Josh
Josh, Technician
Category: Smartphones
Satisfied Customers: 18484
Experience:  Smartphone support
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Why dose my Iphone 5 keep jumping around?

Customer Question

why dose my Iphone 5 keep jumping around ?
Submitted: 9 months ago.
Category: Smartphones
Expert:  Josh replied 9 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 9 months ago.

Please press and hold down the POWER and HOME button together until you see the Apple icon. After you see the icon, please release the buttons and try using your phone after the soft reset.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Customer: replied 9 months ago.
Josh. Please b advised that I did not receive any info regarding my request.
Please return any charges that have been charged. Thank you
Customer: replied 9 months ago.
I did not receive satisfaction regarding the my request.
Expert:  Josh replied 9 months ago.

Please press and hold down the POWER and HOME button together until you see the Apple icon. After you see the icon, please release the buttons and try using your phone after the soft reset.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 9 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.