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Ashik, Smartphone Tech
Category: Smartphones
Satisfied Customers: 9779
Experience:  Experience with iPhone and other Smartphones
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Have just changed my phone huawei p9 plus & i cannot get my

Customer Question

hello, have just changed my phone huawei p9 plus & i cannot get my email account
JA: How old is the phone?
Customer: Brand new
JA: How long has this been going on? What troubleshooting have you tried?
Customer: tried to add the account but it cannot communicate with server
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: my account is***@******.***
Submitted: 1 month ago.
Category: Smartphones
Expert:  Ashik replied 1 month ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

The best option is by using official AOL email app. This application is designed to work best with AOL. Open Play Store. Search and download Alto - Email Organized for You

After installing Alto, open it. Then sign in or add your account. That should work. This is the app -->

Please let me know if that didn't work, so we can continue troubleshooting.

Expert:  Ashik replied 1 month ago.

There is also another official app named AOL Mail, News & Video. You can install and setup your AOL account on it as well -->

These official apps are designed mainly for AOL. Refer this article -->

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