Smartphone Questions? Ask A Smartphone Technician for Answers
Hi there and welcome
the Google Music you purchase will be downloaded once you sign into your replacement phone, as this is linked to your Gmail account you used when you first set up the phone.
For the photos, we can see if you enabled them to be backed up Alan
If you click on my link below
And sign in with the same account you used on the phone, do you see any of your photos listed there?
Please let me know.
When you set up your new phone, go to Google Music and you will see your purchased music there as this is linked to your account.
You can also listen to it here via your computer
I also advise on the new phone to go to settings, backup and make sure you are backing up your photos online./
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.