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Randy
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9267
Experience:  Expert in service and repair of all Smartphones.
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I have no Bluetooth or wifi allowing to be turned on

Customer Question

I have no Bluetooth or wifi allowing to be turned on
Submitted: 3 months ago.
Category: Smartphones
Expert:  Randy replied 3 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

What is the model of your phone?

Customer: replied 3 months ago.
its a 5s
Expert:  Randy replied 3 months ago.

okay, thank you. Try this please> tap the Settings icon on your Home screen, and then tap General→Reset→Reset Network Settings, then allow the iPhone to reboot. Then check .

Customer: replied 3 months ago.
no still no good
Expert:  Randy replied 3 months ago.

okay. do you have a computer with iTunes installed on it?

Customer: replied 3 months ago.
why are you yous taking $58 out of my credit card
Expert:  Randy replied 3 months ago.

I only do tech support. I do not have any access to that type of information. Did you register with this site to get help with your iPhone?

Customer: replied 3 months ago.
only for $5 for help
Advise them I will report payment
will just go to apple store for help
thank you
Expert:  Randy replied 3 months ago.

okay, I am sorry about any confusion.