How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
51110040
Type Your Smartphones Question Here...
Vinod Menon is online now
A new question is answered every 9 seconds

Passcode locked at emergency call, el capitan 10.11.6, no,

Customer Question

Passcode locked at emergency call
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: el capitan 10.11.6
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: the standard one on - siri, emergency call, contact
JA: Anything else you want the Mac expert to know before I connect you?
Customer: i think that is all
Submitted: 3 months ago.
Category: Smartphones
Expert:  Ashik replied 3 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What model of iPhone is this ?

Also do you have access to a computer there ? If so, is that an Apple Mac or Windows PC ?

Expert:  Ashik replied 3 months ago.

Are you there ? Do you still need help ?