My name is***** will try my best to help you with your question.
What is the make and model number of the phone please?
Who is your cellular service provider?
Hi, just checking in on your question, do you need any further assistance?
Ok, do let me know if you need anything else at all.
My name is ***** ***** I will be your device technician for the day. So what seem to be the problem you are having?