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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
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I have an Acer laptop and just got back from Verizon--they

Customer Question

I have an Acer laptop and just got back from Verizon--they showed me how to hook up the Verizon 4G mobile device and when I got back to my shop I can't get it to work. Admittedly I'm not very savvy on these devices. I need this to work on the road since I will be traveling to Idaho and have to see my mail etc. I use AOL mail, can you help? Alan L Edwards
Submitted: 4 months ago.
Category: Smartphones
Expert:  Samuel White replied 4 months ago.

Hello I am Samuel

Expert:  Samuel White replied 4 months ago.

Is the 4G device on?

Expert:  Samuel White replied 3 months ago.

First plug the battery and replace it. Now power up the device. After that you should be ok!

Expert:  Samuel White replied 3 months ago.

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