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Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9078
Experience:  Expert in service and repair of all Smartphones.
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I cannot make or recive calls on my I phone 6. Airplane mode

Customer Question

I cannot make or recive calls on my I phone 6. Airplane mode id off.
Submitted: 2 months ago.
Category: Smartphones
Expert:  Randy replied 2 months ago.
Hi , My name is***** am a certified professional with over 10 years experience. I will be glad to assist you with this.I am sorry to hear that happened.This may be a fault with the iPhone, lets check it first. If that does not work we can check your network settings.
Please try this first on your iPhone, follow these steps>Tap Settings.
Tap General.
Scroll down to the bottom of the page and tap Reset>Tap Reset Network Settings.You will get a prompt warning you that this option will delete all network settings and return them to factory default settings. Tap Reset to continue.
Wait while your iPhone resets its network settings.Once the reset process is done, your network settings will return to its factory default settings. Your iPhone will also automatically restart. Then try remaking calls with your iPhone again.

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