How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Your Own Question
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9483
Experience:  Expert in service and repair of all Smartphones.
Type Your Smartphones Question Here...
Randy is online now
A new question is answered every 9 seconds

I am not able to get my Apple I-phone 6 to connect via

Customer Question

I am not able to get my Apple I-phone 6 to connect via Bluetooth to my Fusion MS AV750
Submitted: 8 months ago.
Category: Smartphones
Expert:  Randy replied 8 months ago.


My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Please follow these steps on your iPhone>

Step 1:
Tap Settings.

Step 2:
Tap General.

Step 3:
Scroll down to the bottom of the page and tap Reset.

Step 4:
Tap Reset Network Settings.

Step 5:
You will get a prompt warning you that this option will delete all network settings and return them to factory default settings. Tap Reset to continue.

Step 6:
Wait while your iPhone resets its network settings.

Once the reset process is done, your network settings will return to its factory default settings. Your iPhone will also automatically restart. Then try connecting the Bluetooth again.

  • Activate Bluetooth on your Fusion and use your phone's Bluetooth menu to search for devices.
  1. Select Settings.
  2. Select General.
  3. Select Bluetooth.
  4. Wait for your phone to search for devices, then select your Fuision device from the list.
  5. If you are prompted for a PIN, enter 0000 (four zeros).
  6. Select Connect.

Let me know if this does not work and we can try another solution.

Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!

Related Smartphones Questions