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Ask Randy Your Own Question

Randy
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9377
Experience:  Expert in service and repair of all Smartphones.
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My iphone #5 is locked up and continues to have pop's up

Customer Question

my iphone #5 is locked up and continues to have pop's up sawing add your
password ***** when I do its wrong. Please help me correct this????
Marcia Lambert
[email protected]
.net
Submitted: 6 months ago.
Category: Smartphones
Expert:  Josh replied 6 months ago.

Hi Marcia,

What password ***** ***** asking for? An email password? iCloud password?

Customer: replied 6 months ago.

icloud

Expert:  Randy replied 6 months ago.

I can help you reset the Apple I Cloud password

Can you get email messages now on the

***@******.***

Let me know and I will send a reset link to that email address.