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ElectronicsPete
ElectronicsPete, Engineer
Category: Smartphones
Satisfied Customers: 15776
Experience:  Electronic Engineer
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I can't reload the OS back into my blackberry 10. I have

Customer Question

I can't reload the OS back into my blackberry 10. I have bb10 0015 error. I have gone through the sequence properly several times. I appears to be downloading, but then it doesn't.
Submitted: 5 months ago.
Category: Smartphones
Expert:  ElectronicsPete replied 5 months ago.

Hi Roberta

Expert:  ElectronicsPete replied 5 months ago.

This is a corrupt filesystem error.

What sequence have you gone through?

You will need to restore to factory settings.

Expert:  ElectronicsPete replied 5 months ago.

Hi, just checking in on your question, do you need any further assistance?