I am the person that will be helping you today.
Do you have both the host and client phone near by?
I will be standing by, looking forward to your response.
I have pulled up the SMS-Peeper information. That company is a scam. They state that they are somehow able to gather text messages without installing any software on the phone. That is both impossible and illegal. If you have paid that scam company anything, I would suggest contacting your bank and having them block the payment.
In an effort to do their surveys along with their other scams, they give you this false idea that they can do what they offer. The fact is that there is no way to do what they advertise. Is there anything else I can help with today?
There is another, free service that will allow you to gather messages, locate the person via gps, along with other things. You can install the application in the Google Play Store on android devices. The application is called CerberusApp
After you install the application and create a new account, you can then log into your account at http://www.cerberusapp.com and gain access to all information on the phone.
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The app is most definitely nefarious in more ways than one. May I ask for the model name of the phone? After that app has touched the phone, I would most definitely suggest that you factory reset the phone because the app may be doing things in the background, which will make the data on your phone not secure. You can do a factory reset by going to Menu > Settings > System > Factory reset. If you cannot find the factory reset location, please give me the model name of your LG phone and I will give you the proper instructions.