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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
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Apple Tech...I found that my alarm did not go off this

Customer Question

Good morning Apple Tech...I found that my alarm did not go off this morning. Examining my IPhone (S6), I can get passed my initial screen but cannot active my phone. I am the original owner. I have entered what I remember my Cloud ID is and also what I think my password ***** ***** cannot get it to activate. I must be entering something wrong. Can I be helped? I do not remember asking to "find my IPhone".
Henry Warnke
Submitted: 4 months ago.
Category: Smartphones
Expert:  Richard replied 4 months ago.

Hi there Henry and welcome

Can you tell me please the exact message you now see on the screen?

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