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Russell H.
Russell H., Service Tech
Category: Smartphones
Satisfied Customers: 10098
Experience:  8+ years of professional experience
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Lost phone. want another sent to me

Customer Question

Lost phone. want another sent to me
Submitted: 9 months ago.
Category: Smartphones
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do what I can to provide the right answer to your question.

Please let me know, was your iPhone insured in any way? or was it a company iPhone, or otherwise 'covered' ?

Customer: replied 9 months ago.
i need to know how to file a claim also. But right now I need a phone sent to me via mail. How or what is my first step?
Expert:  Russell H. replied 9 months ago.

If the iPhone was covered by your company, or by insurance, you need to contact the company, or the insurance company, to

A. report the loss in a systematic fashion: when it was lost, what circumstances or location, roughly, and model or serial # ***** if you can find it.

and

B. put in a claim for replacement, reimbursement, or whatever can be provided under the coverage or policy.