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Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 31118
Experience:  Extensive Smartphone Issue Resolvement
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My voice mail comes up No Voice Mail. When a call comes in

Customer Question

My voice mail comes up No Voice Mail. When a call comes in it tells everyone that the voicemail is full. How do I fix this?
Submitted: 8 months ago.
Category: Smartphones
Expert:  Richard replied 8 months ago.

Hi there Carol and welcome

Can you tell me please the make and model of the phone and your phone provider?

Thank you

Customer: replied 8 months ago.
Apple 6S Verizon
Expert:  Richard replied 8 months ago.

Can you install the My Fios app which you see here

https://itunes.apple.com/us/app/verizon-my-fios/id476394945?mt=8

Once done, open it, sign in and delete your voicemails via this.

then tell me if you still have the issue please Carol.