I am the person that will be helping you today.
May I ask who your cell phone provider is?
I will be standing by, looking forward to your response.
Thank you for the update. When you say that you need to update your SIM CARD, you are referring to your cell phone sim card, correct?
Thank you for the update. You may reset your password ***** filling in the required information on the following page: https://toolbox3.iinet.net.au/login/lostpassword
If you do continue to have problems, you may call them directly at the following number: 13 22 58
You may also email them at the following email address: *****@******.***
I look forward to hearing your feedback concerning whether or not your problem is fixed.
I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.
I will be standing by,Jason