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Jason Jones
Jason Jones, Technician
Category: Smartphones
Satisfied Customers: 14357
Experience:  Several years experience in both smartphone setup and sales.
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I need to activate my new sim card but do not know the ID or

Customer Question

I need to activate my new sim card but do not know the ID or password
Submitted: 8 months ago.
Category: Smartphones
Expert:  Jason Jones replied 8 months ago.

Hello,

I am the person that will be helping you today.

May I ask who your cell phone provider is?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 8 months ago.
we are with iiNet.net.au I believe they use optus
Expert:  Jason Jones replied 8 months ago.

Thank you for the update. When you say that you need to update your SIM CARD, you are referring to your cell phone sim card, correct?

Customer: replied 8 months ago.
Expert:  Jason Jones replied 8 months ago.

Thank you for the update. You may reset your password ***** filling in the required information on the following page: https://toolbox3.iinet.net.au/login/lostpassword

If you do continue to have problems, you may call them directly at the following number: 13 22 58

You may also email them at the following email address: *****@******.***

I look forward to hearing your feedback concerning whether or not your problem is fixed.

I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.

I will be standing by,
Jason