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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
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After accepting an invitation to upgrade, the iPhone wants

Customer Question

After accepting an invitation to upgrade, the iPhone wants my AppleID plus password. I updated both of these, received confirmation, but when I enter them on request on my phone, it keeps reverting to the screen wanting both these words.
Submitted: 8 months ago.
Category: Smartphones
Expert:  Jack replied 8 months ago.

Perhaps I can help you with this problem .

You`re not the only one believe me , this seems to be a nationwide phenomenon since a couple of days .

You will need to get your password ***** at apple .

I will give you a link that will help ;

https://iforgot.apple.com/password/verify/appleid#!&section=password

Here is another one for your ID if necessary ;

https://iforgot.apple.com/appleid#!&section=appleid

If you still cannot activate your iphone then take a look here ;

https://support.apple.com/en-us/HT206203

Let me know how that goes

Expert:  Jack replied 8 months ago.

By the way , the first two links may be all you need but you can start with the 3rd link as well , its all there