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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
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I have a I phone that was on intelos service. I want to go

Customer Question

I have a I phone that was on intelos service. I want to go to straight talk. The simms card won't activate in the phone. do I need to change settings in the phone
Submitted: 8 months ago.
Category: Smartphones
Expert:  Richard replied 8 months ago.

Hi there and welcome

Can you tell me the message when it fails to activate please?

Thank you

Customer: replied 8 months ago.
I can't get intelos phone to except a the straight talk phone card
Expert:  Richard replied 8 months ago.

yes, but what is the message you get when it fails?

Customer: replied 8 months ago.
sims card not supported by the carrier
Customer: replied 8 months ago.
do not chanythigarge me any more. I called my credit card company and you already charge the whole $36.00 and you have not done
Expert:  Richard replied 8 months ago.

Yes, thats the deposit you made when you created the question as this is a paid serivce. There are no more costs

The issue is your phone is locked, and you need to have the original provider who locked the phone, unlock it.

Where did the phone originally come from?

Customer: replied 8 months ago.
please refund me my money you did not help me in any way.
Expert:  Richard replied 8 months ago.

please contact customer service for a refund

Thanks