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Jack
Jack, Technician
Category: Smartphones
Satisfied Customers: 9128
Experience:  35 years experience as audio/video repair and installation tech.
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My husband updated something on s phone. In order to

Customer Question

My husband updated something on his phone. In order to activate it, it asks for the Apple ID and password ***** were used to set up the phone. I have tried various passwords that we may have use, but none work. It says a password ***** ***** because its owner used Find my iPhone to link to their Apple ID. I do not remember doing that and neither does he. At present we cannot get past this to use his phone. Hope you can help.
Submitted: 1 year ago.
Category: Smartphones
Expert:  Jack replied 1 year ago.

Hi , my name is Jack

I will give you a link that may help , give I a try and let me know;

https://iforgot.apple.com/password/verify/appleid#!&section=password

Here is another one;

https://iforgot.apple.com/appleid#!&section=appleid

Let me know if you have other questions and if not then please do not forget to rate by clicking on the star icons at the top, then click on Submit so i get paid for my time helping you .
Also note that it will not close this post , you can come back here at any time if you need further info or help .
Thank you

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