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Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 31236
Experience:  Extensive Smartphone Issue Resolvement
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After the recent software update I couldn't activate my

Customer Question

After the recent software update I couldn't activate my phone as I don't Remeber the registered e mail, bust I know Apple Store password.
Submitted: 8 months ago.
Category: Smartphones
Expert:  Richard replied 8 months ago.

Hi there and welcome

Can you use my link below please which will allow you to locate which email address you used when you set up your account.

https://iforgot.apple.com/appleid

Do this on your computer and once done you can use this on the iPhone

Let me know please how you go

Customer: replied 8 months ago.
I put the first name and family name, but the e mail I don't know which e mail is needed as I lost my old e Mail registered
With Apple?
Expert:  Richard replied 8 months ago.

ok, try all main emails you may have registered it with please

Customer: replied 8 months ago.
I found the e mail, but the password ***** ***** working.
Expert:  Richard replied 8 months ago.

ok, can you please try to reset the password ***** my link below

https://iforgot.apple.com/password/verify/appleid#!&section=password

Then use this new password

Let me know the results please