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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
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My iphone will not send text messages to one person on my

Customer Question

My iphone will not send text messages to one person on my contact list. I can receive messages from this person but cannot return text messages. Both Verizon and an Apple store rep said their is nothing wrong with my phone. However, that is exactly what they say about the other phone. Verizon tech support could not resolve the problem.
Submitted: 7 months ago.
Category: Smartphones
Expert:  Steve G. replied 7 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

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