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John T. F.
John T. F., Mac Druid
Category: Smartphones
Satisfied Customers: 2951
Experience:  20+Yrs in the computer/electronics service industry
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Apple i phone locked up and will not close or open. I phone

Customer Question

apple i phone locked up and will not close or open.
I phone 6.
Submitted: 9 months ago.
Category: Smartphones
Expert:  John T. F. replied 9 months ago.

Hi,

push your home button three times quickly.

Next,

connect the iPhone to it's cord, and plug it in.

Press and hold your Sleep/Wake button (on the top right) and Home button (on the front) together for around 20 seconds.

When the Apple logo appears, release both buttons.

The next thing you should see after the Apple logo is the home screen a few minutes later.

If the above does not work, let me know.

Thanks,

John