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Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
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I HAVE A BLACKBERRY BOLD 9900 THAT DIED SUDDENLY LAST WEEK.

Customer Question

I HAVE A BLACKBERRY BOLD 9900 THAT DIED SUDDENLY LAST WEEK. NOW IT WILL CHARGE RELUCTANTLY AND THEN IT DIES SUDDENLY AGAIN SHORTLY AFTER TAKEN OFF CHARGE
Submitted: 9 months ago.
Category: Smartphones
Expert:  BigDish101 replied 9 months ago.

Try cleaning the battery contacts and reseating the battery, if that does not help I believe the battery may have a internal short and will need to be replaced.