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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
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I just upgraded from iPhone 5c to 5s at Verizon store - why

Customer Question

I just upgraded from iPhone 5c to 5s at Verizon store - why doesn't old one work ?
Submitted: 10 months ago.
Category: Smartphones
Expert:  Steve G. replied 10 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

What isn't working on the old iphone?

Let me know and we can continue.