I am Vinod. I will try my best to help you resolve this issue.
Have you tried resetting the password ***** the icloud id? If not, let's try resetting it by going to
Let me know if that works.
There is another option to reset the password ***** that is by answering the security questions.
Try going to the following website from your computer.
Enter your icloud id there and you will have two options - email authentication and answer security questions. Try answering security questions instead. Let me know
It means while creating the account you may have used a different answer.
Could you please try to login to icloud from your computer? You can use the following website