How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Vinod Menon Your Own Question

Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 368
Experience:  Experience in supporting and using smartphones.
51110040
Type Your Smartphones Question Here...
Vinod Menon is online now
A new question is answered every 9 seconds

I have a iphone 4 that locked due to forgotten password. I

Customer Question

I have a iphone 4 that locked due to forgotten password. I cannot remember my apple id I used to set it up . I've tried all support issues it keeps saying apple id you used to set it up I FORGOT IT please help
Submitted: 11 months ago.
Category: Smartphones
Expert:  JKalman replied 11 months ago.

Hello. My name is ***** ***** I can help you with your problem. Unfortunately, the only way to unlock your iPhone is to do a factory reset. This will cause loss of all personal data, such as music, photos, contacts, etc. If you have you backed up your iPhone, you will be able to restore it. Are you prepared to proceed with the factory reset?

Customer: replied 11 months ago.
help!!!
Expert:  JKalman replied 11 months ago.

What is your computer operating system? pc or mac?

Customer: replied 11 months ago.
Pc
Customer: replied 11 months ago.
Thx. 18 bucks. No help. Not giving u my hard earned money for a few clicks with ur fingers. Not helpful at all
Expert:  JKalman replied 11 months ago.

Okay. If you are not satisfied with my answer, you can contact Customer Service for a full refund. Thank you for choosing Just Answer.