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Randy
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9265
Experience:  Expert in service and repair of all Smartphones.
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I did what it said and now my iphone will not turn on.

Customer Question

Customer: I did what it said and now my iphone will not turn on.
JA: Thanks. Can you give me any more details about your issue?
Customer: How do i unlock the it thats my problem.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Smartphones Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: I understand that but i did the steps of you're justanswer thing after step 3 my iphone wouldnt turn on.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Smartphones
Expert:  Randy replied 11 months ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

What was the initial problem with the iPhone?

Are you trying to restore the iPhone?