Did you use the WEP as the password ***** the iPhone as well? Have you tried?
On your phone, double check to make sure that you are typing the password ***** as it appears (all capitalized letters must be capital). Also, iPhones will automatically capitalize the first letter so make sure that is being used correctly.
Okay, thank you.
What do you mean searching? You should be selecting your Wi-Fi from the list and when you select it, it will prompt you for a password.
What is the make/model of your router so we can confirm you are using the correct password?
What is the make/model of your router?
On a connected computer, click here: http://192.168.1.1
A login prompt should pop up, to login, type admin for the username, and password ***** the password ***** well
Once in, click the Wireless Settings icon, then Basic Wireless Settings in the left navigation panel
Click the password ***** if it shows one, otherwise please look for your SSID and password/key code listed on that page.
If you change it, save your settings, then 2 minutes then try to connect.
Please follow my steps from my last reply.
No, please scroll up on the screen.
Would you be okay if I connected to your computer to reveal the password?
We are working on the issue and reaching very close to a resolution. Please use the login information that I have given you
Do you mind if I connect to your computer?
I am sending you the remote offer. Please accept it (it can take 1-2 minutes for it to appear) and I will provide you with the steps so I can connect
I am not sure what you mean. You are wishing to continue then you want to cancel. Please acknowledge which option that you prefer.
Okay, I will send a note to cancel.
I will send in a note. I do not deal with payments; that is a different department.
There isn't such a form. I will not be notified of any responses after this message. Please wait for contact from customer service.