Smartphone Questions? Ask A Smartphone Technician for Answers
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
First we can reset your iPhone and see if it works or not. Press and hold down the Power button and Home button at the same time until it shows the Apple logo. When you see the Apple logo, release the buttons and let it boot.
Please let me know if that didn't work, so we can continue troubleshooting.
Jon, How is it going ?
FYI Home button is the round button at the front and Power button is at top. You have to hold down both buttons at the same time until it shows Apple logo (it will take 10-20 seconds to show the Apple logo). When you see the Apple logo, release the buttons and let it boot