Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.
I need to gather some more information from you in order to help.
When you say that you cannot get the app, can you explain that for me please? Does the app not appear in your app store? Which app store are you using?Let me know.