Hi there and welcome
Can you tell me which model phone it is Tony?
It was not clear but have you held the power and home buttons on the phone for 10 seconds then released and see if it then works?
yes I am Tony, can you respond to my last message I sent you please?
Or is it easier if I call you?
You have a computer there with itunes Tony?
Tony, can you respond to my last message I sent you please?
yes I am here