My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
I am sorry to hear that happened.
There might be a solution for this.
Have you tried going to settings, then icloud, then see what the name and email is that is at the top? Let me know please.
okay, thank you. let me check on that please.
okay, tap on that name >***@******.*** and then scroll to the bottom and tap remove.