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Ashik
Ashik, Smartphone Tech
Category: Smartphones
Satisfied Customers: 9920
Experience:  Experience with iPhone and other Smartphones
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I tried to reset my iPhone 6 ["No information will be

Customer Question

I tried to reset my iPhone 6 ["No information will be lost"].
It is frozen and won't wake up.
The screen is locked in the Apple Icon and a progress bar underneath showing no progress.
Submitted: 1 year ago.
Category: Smartphones
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

It would take up to 20 minutes to reset the settings. If it is stuck for more than 20 minutes, then you can reset it.

Press and hold down the Power button and Home button at the same time until it shows the Apple logo. When you see the Apple logo, release the buttons and let it boot. This will soft reset it.

Please let me know if that didn't work, so we can continue troubleshooting.