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John T. F.
John T. F., Mac Druid
Category: Smartphones
Satisfied Customers: 2951
Experience:  20+Yrs in the computer/electronics service industry
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My apple i6 phone has been updating i cloud settings last 3

Customer Question

My apple i6 phone has been updating i cloud settings for the last 3 hours??? I have tried shutting down the phone 2x also have changed the password ***** answered the security questions BUT the phone is continuing to display "updating icloud settings" i CAN RECEIVE PHONE CALLS BUT I CAN DO NOTHING MORE WITH THE PHONE
Submitted: 1 year ago.
Category: Smartphones
Expert:  John T. F. replied 1 year ago.

Hi,

First, let’s attempt resolving this issue with your Apple device by trying a hard reset, then proceed from there if that does not resolve the problem:

Disconnect the device from it's cord, if plugged in.

Press and hold your Sleep/Wake button (on the top) and Home button (on the front) together for around 10 seconds.

When the Apple logo appears, release both buttons.

The next thing you should see after the Apple logo is the home screen a few minutes later.

If the problem is not resolved, let me know and we will troubleshoot further.

Thanks,

John