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Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 32977
Experience:  Extensive Smartphone Issue Resolvement
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I can read my phone I want to back my phone to get a new one

Customer Question

I can read my phone I want to back my phone to get a new one and I dont want to lose my contacts and picture, How I back my phone?
Submitted: 1 year ago.
Category: Smartphones
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me the make and model of your phone please?

thank you

Customer: replied 1 year ago.
I phone 5
Expert:  Richard replied 1 year ago.

Thank you

you will want to use iTunes to do this.

First, download iTunes onto your computer from my link below

www.itunes.com

Once installed, connect the phone to the computer via the usb data cord.

Then go to File > Devices > Back up

Make the backup and then when you get the new phone, you connect it to the computer, open itunes again and chosoe File > Devices > Restore and choose this backup to restore which will put the data onto the new phone.

If you would like any additional information or assistance, please do not hesitate to let me know.

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Thank you