Smartphone Questions? Ask A Smartphone Technician for Answers
Hi there and welcome
Can you tell me the make and model of your phone please?
you will want to use iTunes to do this.
First, download iTunes onto your computer from my link below
Once installed, connect the phone to the computer via the usb data cord.
Then go to File > Devices > Back up
Make the backup and then when you get the new phone, you connect it to the computer, open itunes again and chosoe File > Devices > Restore and choose this backup to restore which will put the data onto the new phone.
If you would like any additional information or assistance, please do not hesitate to let me know.
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