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Randy
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9266
Experience:  Expert in service and repair of all Smartphones.
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Iforgot my passcode, now my phone is disabled i have a

Customer Question

iforgot my passcode, now my phone is disabled
i have a iphone 5
Submitted: 1 year ago.
Category: Smartphones
Expert:  Randy replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Do you know your Apple I'd and password?

You will need to sign in to icloud.com and disable the find my iPhone feature. Then connect the iPhone to your computer with the USB cable

You can use the cable that charges the iPhone if it is a cord and adapter charger.