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Randy
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9249
Experience:  Expert in service and repair of all Smartphones.
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Cannot get a ringer icon or the volume icon off my screen

Customer Question

cannot get a ringer icon or the volume icon off my screen
Submitted: 1 year ago.
Category: Smartphones
Expert:  Randy replied 1 year ago.

Hi, my name is ***** ***** certified professional with over 10 years experience. I will be glad to try and assist you with this. I am sorry this happened. This could be a glitch in the software and the iPhone needs to reboot, lets try and force a reboot > Hold the home button and the power button down for about 30 seconds or until the Apple logo appears on the screen, then release both buttons.